Deck with chair and roses on trellis.

Policies

Point Reyes Country Inn policies and Frequently asked Questions

When is Check In & Out?

Guests may check in between 4-10pm.
Check out by 11am.

MAY WE HAVE EARLY CHECK IN or LATE check out?

Early and late departures may be arranged, if possible, by contacting us by email 48 hours prior to your arrival to check on availability.

What is your cancellation policy?

There is a two week cancellation period.

  •   If you cancel your reservation two weeks (14 days) prior to arrival, there is a $25 cancellation fee per room.
  •   If you cancel less than 14 days prior to arrival, you are responsible for any nights we are unable to rebook.

For group bookings: If you book four or more rooms, the cancellation period is 28 days.

  •   If you cancel your reservation more than 28 days prior to arrival, there is a $25 cancellation fee per room.
  •   If you cancel less than 28 days prior to arrival, you are responsible for any nights we are unable to rebook.

IS THERE A MINIMUM NIGHT STAY REQUIRED?

Yes:
Weekends and midweek: two nights
Holidays: three nights

Can I smoke?

Smoking is prohibited in all our lodging facilities, including the Stables — and banned within 20 ft of any entrance to any building.

Can I bring my pet?

Sorry, we do not accommodate pets.

DO YOU HOST WEDDINGS OR MAY WE HAVE A SMALL GATHERING OF FRIENDS come to visit?

Sorry no, the Inn is for registered guests only.

ARE THERE PLACES TO EAT NEARBY?

Yes, after booking, your confirmation will include a list restaurants and nearby grocery stores. You can also check out local dining guides.

YOUR PRIVACY

Our website address is: https://ptreyescountryinn.com

COOKIES

When you visit this website our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our website, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates, and other statistics.

Any of the information we collect from you may be used to personalize your experience; improve our website; improve customer service and respond to queries and emails of our customers; process transactions; send notification emails; run and operate our website and services. Non-personal information collected is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

EMBEDDED CONTENT FROM OTHER WEBSITES & LINKS TO OTHER WEBSITES

Pages on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Our website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices or content of such other websites or third-parties. We encourage you to be aware when you leave our website and to read the privacy statements of external websites you visit.

WHO WE SHARE YOUR DATA WITH

We may contract with other companies, such as online booking services, to provide certain products and services. These service providers are not authorized to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share information for these purposes only with third-parties. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose information for other purposes.

Our online booking system is managed by a third party: ResNexus. Your personal booking data is processed through their servers. You can find the ResNexus privacy policy here.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE YOUR DATA IS SENT

Our website servers are located in the United States. Depending on your location, data transfers may involve transferring and storing your information in a country other than your own.

CHANGES AND AMENDMENTS

We reserve the right to modify this policy relating to this website or services at any time, effective upon posting of an updated version of this policy on this website. When we do we will revise the updated date at the bottom of this page. Continued use of this website after any such changes will constitute your consent to such changes.

This policy was last updated June 22, 2022.

ACCESSIBILITY

PtReyesCountryInn.com is committed to furthering the accessibility and usability of this website. We use the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) to guide our efforts, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (ADA).

Our efforts are ongoing. If you encounter a specific accessibility issue on this website, please contact us at innkeeper@ptreyescountryinn.com. Be sure to specify the particular web page and issue.